Steven Joachim--Résumé

Accomplishments

Software Training

bulletPlatform training of  Collision Repair Estimating or Repair Facilities and Appraisers, Digital Imaging, and  Body Shop Management System,  Audatex Estimating, Hollander Powerlink, Total Loss Valuation, and Claims Manager
bulletTrainer Federal Government users on Office Automation Project in GSA
bulletFloor support-transition from Mainframe to  MSWindows/MS Office
bulletTrained Microsoft Office Suite

Strategic and Business Development

bulletAuthored monthly newsletter for sales force. Newsletter objectives: leverage successes, improve sales quality, and enhance company image.
bulletPresented "corporate capabilities" to major prospects/clients. Coordinated factory visits for client executives.
bulletDeveloped and presented informational/training seminars to sales and engineering audiences.
bulletWrote proposals in response to large RFQs/RFPs for microcomputer manufacturer.
bulletDeveloped and opened new market, DeskTop Engineering on Apple Macintosh platform. Created tiered approach to simplify marketing of complex solution by non-engineer sales representatives.
bulletDeveloped strategies for presentations to Fortune 1000 Companies and Education and State/Local government markets.

Leadership

bulletSupervised southern region sales managers in computer reseller market. Advocated direct involvement with clients and prospects to improve sales closing ratio. Improved communication of performance expectations.
bulletSelected, hired, and trained technical staff specialists. Managed government agency's mini/80168 micro computer support center "telephone hotline" for 5000 government users nationwide & Booz-Allen & Hamilton employees. Resulted in doubled revenue.
bulletInterviewed and recruited to maintain 100% sales force staffing, meeting objective and sales goals.

Customer Service and Sales Projects

bulletCoordinated agendas, transportation, facilities and all logistics for regional sales meetings.
bulletImplemented Microsoft Windows Field Force Automation Project; trained sales representatives and managers in Southern region.
bulletSold PBX and data communications products to education and retail/distribution markets. Achieved top telecommunications sales in South Texas. Recognized for flagship product sales.
bulletResearched market and developed business plan and produced collateral materials for new microcomputer support venture.
bulletOpened new market for micro-to-mainframe terminal emulation products and sold PC LANs.
bulletSupervised telesales representative and coordinated training.

 

bulletResume Highlights
bullet Employment History and Affiliations
©Steven Joachim rev. 01/19/09